Cancellation and Refund Policy
We understand that sometimes things come up and you may need to cancel your donation. We appreciate your willingness to give, and we want to make it as easy as possible for you to cancel your donation if needed.
How to Cancel a Donation
To cancel a donation, please contact us at [email address] or [phone number]. We will need your name, email address, and the date and amount of your donation.
Refund Policy
We will process your refund within 30 days of receiving your request. Refunds will be made to the same payment method that was used to make the donation.
Exceptions to the Refund Policy
There are a few exceptions to our refund policy:
- Donations that have already been used to fund programs or services will not be refunded.
- Donations that are made in response to a specific appeal will not be refunded if the appeal is successful.
- Donations that are made in honor or memory of someone will not be refunded.
We appreciate your understanding of our cancellation and refund policy. We hope that you will continue to support our work by making a donation in the future.
Thank you for your generosity!